Storytlr Blog

Dear all,

As some of you have noticed and expressed on twitter, our service has encountered some issues over the last two days. Here is a quick update on the status and the actions we are taking to solve this.

Service unavailable: This was caused to a DNS issue at our provider, which has now been fixed. Slightly more details on this issue here.

Missing/slow twitter updates: This is a more serious issue for us. Gnip, our provider for all the realtime updates, had to stop distributing the twitter firehose on June 19th, as explained here. This means that we don't receive realtime updates anymore and that we had to revert to polling. However, due to throttling constraints imposed by Twitter, the updates are slow (can be up to 6 hours for your tweets to appear). We are actively working with Twitter to find a solution and get early access to their new stream API.

Besides that, everything is running smooth. We have slowed down on new developments in the last weeks, mainly due to an increase in sunshine and BBQs :-) Yet, don't worry, we are still around and strongly commited to keep on evolving the platform. It is just too much fun too stop :-)

As always, thanks a lot for your support, and don't hesitate to send us your feedback !

Cheers,

-Laurent